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Owned and operated by Striveonfitness, our team is ready to answer questions about smith machines, saunas, massage chairs, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.
What is your return policy?
We offer 30-day returns on eligible items. If something is not the right fit for your space or setup, please review our Return Policy page for complete details on how to start a return.
Can I exchange an item for a different model?
Exchanges are handled on a case-by-case basis. Contact our team with your order number and the item you are interested in, and we will walk you through the available options.
What kind of space do I need for a smith machine?
Most smith machines require a ceiling height of at least 7 to 8 feet and a footprint of roughly 7 by 5 feet. We recommend measuring your room before ordering to ensure a proper fit.
Do your infrared saunas require special electrical wiring?
Some models plug into a standard household outlet, while others may require a dedicated circuit. Each product listing includes the specific voltage and amperage requirements for that unit.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.
30-Day Returns
Not the right fit for your home gym? Start a 30-Day Returns, backed by our return policy.
